Accessibility of reception and château
The Château de Chamerolles wishes to make itself accessible to as many people as possible to allow all its visitors to discover its history and collections connected with the evolution of hygiene and perfumes. You can visit the château alone or accompanied, independently or for a specific activity. The château also welcomes groups, schools, associations and specialist establishments. Guided tours can be made to measure, according to individual needs. Arrangements have already been made to meet different disability situations, and others will be introduced in years to come.
Access to reception
Accessibility of car park
As the château is far removed from public transport networks, it is advisable to come by car. The car park is free and can be used during château opening hours.
Two spaces are reserved for people with reduced mobility, approximately 25 metres from entrance to reception and the ticket office. Signs provide the directions to these places.
A drop-off point is located to the left of the reception building. A non-slip and non-distorting guide strip connects this point to the front door of reception.
An exterior access ramp allows people with reduced mobility access to reception and the ticket office.
The signage is made clear and simple, with large print and image association to make movement safe and independent for everyone.
Access to reception and ticket office
A reception terminal is of suitable height (80 cm) for receiving people in wheelchairs.
A wheelchair can be borrowed free of charge.
Seat-sticks can be borrowed free of charge.
The reception area is equipped with a magnetic loop.
An illuminating magnifying glass can be borrowed.
A written information sheet is available, with the information usually given orally.
Guide and assistance dogs are welcome.
There are toilets adapted for people with reduced mobility.
Access to the château
The park, the gardens, the courtyard of the castle and the exhibition spaces on the ground floor (Dulac room, kitchen, chapel, stables) can be accessed by people in wheelchairs. The exhibition spaces on the floors are not accessible because of the stairs. Number of steps on the visit route: 84 in total with a maximum of 38 consecutive steps.
A viewing device can be borrowed at reception to compensate for non-accessibility, providing a 360° virtual visit.
The clay ground and the presence of cobblestones can limit access to the site for people with reduced mobility. Human assistance can be useful for walking or climbing isolated steps.
Guide and assistance dogs are welcome.
Seats are available in the continuous tour circuit.
The signage is made clear and simple, with large print and image association to make movement safe and independent for everyone.
To find out more about adapted arrangements and mediation tools, go to the tabs corresponding to different disability situations.
Prices
Individual
Unrestricted visit: reduced tariff of €5 for persons with disabilities (on production of supporting document) and for support person.
Guided tour: €6 per person with disabilities and for support person.
Free for people with reduced mobility and unable to access the floors (with wheelchair, walker etc) and for children under 6 years.
Groups
Adult groups: €5 per adult, with one or more support persons free of charge. School groups (Institute, education centre, home etc) and for 6-17 years: €2 per person with one or more support persons free of charge.
Guided group tour on reservation. €75 for guide, in addition to individual admission fees. This charge is €90 for Sundays or public holidays, in addition to admission fees.
Contact
Contact
Whatever your situation, don't hesitate to contact us to organise your venue as well as possible.
Julie Laverat
Mediation Manager and Accessibility Contact
02.38.39.45.62
julie.laverat@loiret.fr
chateau.chamerolles@loiret.fr
Public Accessibility Register
In accordance with legal requirements, Château de Chamerolles makes a public accessibility register available to its visitors. This register can be seen by anybody on simple request within reception or downloaded by clicking on the following link.
Château de Chamerolles register of accessibility, pdf (9.56 Mb)